Our purpose

iExpress empowers people in detention by enabling positive expression and connection. It assists reconciliation and relationships with family, friends and community.

45%

lose contact with their families during detention

43%

reduction in return to detention within first year of release when family contact maintained

66%

increase of employment rates with continuous family contact

How iExpress works

iExpress creates communication between people in detention and their family, friends, and community. Detainees’ handwritten letters are scanned, then emailed to recipients from the prisoner’s iExpress email address. Replies are then printed and given to the prisoner.

Keeping people connected

  1. 1Write
  2. 2Pick up
  3. 3Scan
  4. 4Email
  5. 5Reply
  6. 6Print
  7. 7Deliver

Then the cycle starts again with a new letter

Resources

Find practical help for people in detention and the family, friends and communities who support them.

Prisoner Support

Health Services

Legal Help

Complaints

Counselling

Employment

Housing

Banking

Supporter organisations

Welcome to iExpress, the world’s first full online avenue of expression for people in prisons and forensic hospitals, bringing them into the digital world since 2013.

Acknowledgement of Country

Find practical help for people in detention and the family, friends and communities who support them.

Postal address

PO Box 386
Broadway NSW 2007
Australia

Office

Unit 10/2 Catherine St.
Glebe NSW 2037
Australia

© 2026 iExpress

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